请求 JSON 预览
本地校验通过后才允许提交给 API
{
"state": "I was charged twice. Please refund the duplicate payment today.",
"questions": {
"department": {
"type": "choice",
"instructions": "Which team should handle this support ticket?",
"criteria": {
"billing": "Payments, invoices and refunds",
"technical": "Bugs and outages",
"sales": "Pricing and upgrades"
}
},
"urgency": {
"type": "score",
"instructions": "How urgently does the customer need a response?",
"criteria": [
"Can wait",
"Respond today",
"Immediate"
]
},
"refund_requested": {
"type": "noul",
"instructions": "Is the customer explicitly requesting a refund?"
}
}
}